Skip to main content
All PartnersBilling Outsourcing

How we work with PatientFocus

Unlimited Systems works with PatientFocus to extend patient-pay operations with coordinated outreach and service workflows after insurance has processed.

PatientFocus logo

Partner Focus

Billing Outsourcing

The problem

After insurance pays, patient balances sit between the practice's billing team and a collection agency. Statements alone don't get paid, and staff don't have time to call every patient.

About PatientFocus

PatientFocus streamlines patient pay - managing post-insurance, pre-bad debt billing for healthcare providers nationwide. Our omnichannel solution seamlessly integrates statements, a payment portal, digital outreach (text and email), silent voicemail drops, and a domestic bilingual call center. We deliver a patient-friendly experience that drives payments while providing the flexibility your practice needs.

How We Work Together

Where PatientFocus fits in your workflow

  1. 1

    Pick up the balance after insurance

    Post-insurance, pre-bad-debt balances move to PatientFocus for patient outreach.

  2. 2

    Reach patients on every channel

    Statements, text, email, silent voicemail drops, and a payment portal work together.

  3. 3

    Answer the phone

    A domestic, bilingual call center handles patient billing questions and payment plans on the practice's behalf.

What customers gain

  • More consistent patient-pay follow-up
  • A patient-friendly billing experience
  • Better operational support before bad debt

Interested in becoming a partner?

If your organization delivers complementary technology, AI-driven solutions, or professional and advisory services, we’d welcome the opportunity to explore a partnership.

BECOME A PARTNER

We Love Hearing From Our Users

Using our product doesn't just mean quality software, but also access to a community to keep you connected to your peers and to your product team.

★★★★★4.8/5G2
★★★★★5/5Gartner

I'd love to set up a call to talk about SCOA, and the success we've had with Unlimited Financials.

Sam Wheeler
CFO, SCOA

The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.

Ernelita Dacumos
Billing Manager, SHOM

Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.

Melissa Shook
Medical Biller, SHOM

I would recommend Unlimited Financials to other specialty practices.

Michelle Leandri
CEO, NEPA

We transitioned to Unlimited Financials in 2024... the team and platform are absolutely amazing.

Gina
Administrator, FOUR

We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.

Renee Bernacchi
Accounts Receivable Coordinator, COAS