How are clinical screening tools (PHQ-9) recorded?

Patients complete screening tools digitally on tablets, and scores automatically update billing files.

Can we bill for group therapy sessions concurrently?

Absolutely. Our system routes separate group therapeutic rows (CPT 90853) tracking each patient cleanly.

How does the system differentiate between 90832, 90834, and 90837 psychotherapy billing codes?

These codes are selected based on session duration: CPT 90832 for 16–37 minutes, 90834 for 38–52 minutes, and 90837 for 53+ minutes of psychotherapy. Our platform extracts exact session start and stop times from clinical documentation and automatically selects the correct code, protecting practices from the post-payment audits that frequently target time-based behavioral health claims.

What are the telehealth place-of-service rules for behavioral health billing?

Telehealth behavioral health services use POS 02 (telehealth provided other than in patient's home) or POS 10 (telehealth in patient's home). Our system tracks patient location at time of service, automatically assigns the correct POS code, and applies state-specific audio-only billing rules for patients who cannot use video, which remains a critical compliance area post-pandemic.

How does the platform handle mental health parity compliance in insurance billing?

The Mental Health Parity and Addiction Equity Act (MHPAEA) requires equal coverage for mental health services as medical/surgical services. Our analytics module compares your payer-specific denial rates and prior auth requirements for behavioral health versus medical claims, providing documentation to support parity complaints when payers apply more restrictive criteria to mental health services.

Does the system support billing for Medication-Assisted Treatment (MAT) for substance use disorders?

Yes. We support the complete MAT billing spectrum including office-based buprenorphine prescribing (DATA 2000 waiver tracking), naltrexone injection billing (CPT 96372 + J2315), and SBIRT (Screening, Brief Intervention, Referral to Treatment) codes for substance use disorder screening in behavioral health settings.

How are crisis intervention and psychiatric emergency services coded?

We support crisis intervention billing under CPT 90839 and add-on code 90840 for prolonged crisis services, verifying that documentation includes the required crisis assessment elements, establishes medical necessity for the level of care, and distinguishes crisis services from standard outpatient therapy in billing systems.

Mental Health PM & RCM Software

Mental Health Practice Management and RCM Billing, Built to Perform

Master psychotherapy session time-units, DSM-5 diagnostic mappings, and telehealth rules. See why mental health practices choose Unlimited Systems for practice management and RCM software.

Why Mental Health billing is different

Behavioral and mental health specialties handle highly confidential, ongoing treatment schedules that require careful time-unit tracking, multi-state telehealth billing, and flexible patient copay collections.

Psychotherapy billing depends heavily on strict duration parameters (e.g., CPT 90832 vs 90834 vs 90837). Submitting claims without documenting the exact start and stop times of clinician sessions triggers severe post-payment audit audits and complete code write-offs.

Cost Savings Calculator

★★★★★4.8/5

★★★★★5/5

6,500+ specialty providersSOC 2 certified

Caregiver holding a patient's hands in reassurance

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Mental Health workspace preview coming soon

HOME SPECIALTIESBehavioral & Mental Health RCM

Trusted Payer & EHR Integration Partners

6,500+

providers nationwide

$70B+

in claims processed annually

4.8/5

average client rating

Designed Around How Your Mental Health Practice ACTUALLY Works

Our connected workflows are built to make you and your work easier to do and increase your revenue.

Visit-ready

Keep authorization and coverage aligned before the appointment is booked.

Claim-ready

Validate mental health codes, modifiers, and documentation before submission.

Practice-ready

Give teams one view of denials, margin, and A/R priorities.

Specialty RCM intelligence

Behavioral Health Revenue Cycle Challenges

LAI antipsychotics, MAT drugs, and time-based coding drive unique revenue risk.

19%

Est. denial rate

9/10

Prior-auth burden

Where revenue is at risk

Time-Based CPT Coding

Psychotherapy codes are billed by session length; one undocumented minute can trigger downcoding.

How the platform addresses this

Documented session length drives the correct time-based code.
Add-on and interactive-complexity codes are validated together.
Under-documented sessions are flagged before the note closes.

See it on your own claims

Buy-and-bill drug reference5 agents · codes, channel, prior-auth, and billing notes

Drug	Code	Route	Channel	Cost	PA	Billing notes
Vivitrol (naltrexone ER)	J2315	IM	Part B / Medicaid	$1.5K/mo	Yes	380-unit billing per 1mg; NDC required.
Sublocade (buprenorphine ER)	J0571-J0575	SQ	Part B/D	$1.8K/mo	Yes	Dose-specific J-codes; refrigerated; channel is critical.
Invega Sustenna (paliperidone)	J2426	IM	Part B / Medicaid	$18K/yr	Yes	Medical versus pharmacy benefit confusion.
Abilify Maintena (aripiprazole)	J0401	IM	Part B / Medicaid	$12K/yr	Yes	Monthly dosing; reconstitution and floor stock tracking.
Aristada (aripiprazole lauroxil)	J0402	IM	Part B / Medicaid	$14K/yr	Yes	Multiple dose options require dose-specific unit billing.

Cabinet integration: Behavioral health practices stocking LAI antipsychotics and MAT injectables as floor stock need cabinet integration so each administered dose carries the correct J-code, unit count, and NDC.

AI + Automation

AI & Automation for Mental Health

Session start and stop times map automatically to the correct CPT time band.
Add-on code pairing is validated against the primary service code before submission.
Telehealth place-of-service logic applies the current, payer-specific rule automatically.
Work by exception surfaces only the sessions with an actual pairing or time conflict.

Explore AI for Mental Health

Real Mental Health Practices, Real Results

See how mental health groups across the country use Unlimited Systems to lift collections, cut denials, and reclaim staff time.

Featured Practice

Mental Health Partners of the Midwest

Columbus, OH14-provider group practice

“Unlimited Systems gave our mental health billing team the specialty-specific automation we could never get from a generic platform. First-pass claim acceptance climbed fast.”

- Director of Revenue Cycle

23%

Fewer denials

11 days

Faster A/R

Calculate Your RCM Revenue Leakage

Drag the sliders to estimate how much unrealized cash remains locked in your current specialty billing cycles before optimization.

Model your current claim volume

Adjust both inputs to match your practice.

Monthly specialty claims1,500

200 claims15,000 claims

Average claim value$250

$80 value$3,500 value

Estimated annual revenue recovered

$315,000

Calculated using a 7.0% reduction in write-offs from rejection recovery, pre-authorization verification, and drug-waste capture.

Monthly invoiced volume: $375,000
Standard industry loss: $31,875

Unlimited Systems Guarantee: Fully integrated bi-directional EHR triggers maintain first-pass bill submission scores above 98.6% across regional payer rules on day one.

Review my results

See your recovery estimate

Enter your work email to unlock your estimated annual recovery.

See Your Results Immediately5/55/54.8/5

One platform for every mental health workflow

Eight connected capabilities, grouped around the way your practice works.

Front office

Keep registration and appointment calendars in sync.

Patient intake Scheduling

Before the visit

Verify coverage and catch charge risk early.

Financial clearance Charge validation

Revenue cycle

Post payments, route denials, and prioritize A/R.

Payment and denials A/R management

Practice intelligence

See margin, performance, and value-based results.

Analytics Value-based care

The Mental Health suite

Every part of the mental health revenue cycle, in one system

Each module is configured for the codes, modifiers, and payer rules mental health teams work with, not adapted from generic billing software.

Mental Health Patient Intake SoftwareEnable digital clinical intakes and screening questionnaires (PHQ-9, GAD-7) pre-arrival.Mental Health Scheduling SoftwareSchedule weekly, bi-weekly, or recurring counseling slots with automated provider balancing.Mental Health Financial Clearance SoftwareInstantly verify mental health limits and check deductible values across commercial healthcare plans.Mental Health Charge Validation SoftwareVerify documented session times against billed codes, checking compliance margins.Mental Health Payment Posting SoftwarePost and allocate sliding-scale collections, patient deposits, and weekly copayments.Mental Health AR Management SoftwareEnforce correct audio-only or video telehealth modifier codes based on state-by-state guidelines.Mental Health Analytics SoftwareAnalyze clinical hours, operational overhead, and therapist productivity metrics.Mental Health Value-Based Care SoftwareAggregate patient PHQ-9 improvements to confirm performance bonuses on commercial programs.

The cost of generic billing

You went into mental health to treat patients, not to chase claims

These are the places mental health practices most often lose revenue when their billing platform wasn’t built for the work. Unlimited Systems closes each one with rules configured for your specialty.

Review your workflow

Common mental health revenue leaks

Post-payment insurance audits questioning psychotherapy duration logs.
High percentage of claims denied due to mismatching telehealth place-of-service modifiers.
Inaccurate DSM-5 crosswalk mappings for commercial payer claims.
Lagging accounts receivable due to uncollected recurring patient balances.

Challenges we solve for mental health

The work that generic platforms leave to your staff is the work mental health margin actually turns on.

Psychotherapy timing codes

Systems verify exact session boundaries before filing, ensuring timing parameters match codes.

Telehealth Place-of-Service

State-level rule maps automatically adjust modifiers based on patient residence credentials.

DSM-5 To ICD-10 Mapping

Built-in psychiatric DSM-5 crosswalk converts clinical names into billing codes.

Legacy software vs. Unlimited Systems

See why mental health practices move off general-purpose billing platforms.

CRITERIA

LEGACY SYSTEM COMPROMISE

UNLIMITED SYSTEMS VALUE

Psychotherapy timing codes

✕Therapists document overlapping hours, triggering immediate clinical audit holds.

✓Systems verify exact session boundaries before filing, ensuring timing parameters match codes.

Telehealth Place-of-Service

✕Telehealth claims are denied because place-of-service rules (-02 vs -10) are misapplied.

✓State-level rule maps automatically adjust modifiers based on patient residence credentials.

DSM-5 To ICD-10 Mapping

✕Mismatched psychiatric clinical indications cause claims rejection.

✓Built-in psychiatric DSM-5 crosswalk converts clinical names into billing codes.

Still evaluating

Not Ready to Switch Yet? That's Exactly When to Start the Conversation.

You don't have to be actively replacing your current system to have a useful conversation with Unlimited Systems. Many behavioral health practices talk with us months before a contract renewal or system evaluation to understand where time-based CPT coding, recurring reauthorizations, telehealth modifiers, and MAT or LAI drug billing may already be showing up.

Get a Demo Benchmark Your Current Workflow

A conversation can help surface where psychotherapy time-band coding, reauthorization tracking, telehealth POS and modifier rules, and Vivitrol, Sublocade, or LAI antipsychotic unit billing may be creating avoidable denials.

Less billing work between the visit and payment

Specialty rules and connected data keep your team focused on the exceptions that need judgment.

Verify before the visit

Coverage and authorization stay tied to the order.

Validate specialty charges

Code, unit, and modifier checks happen before filing.

Work the right accounts

Denials and A/R are ranked by value and filing risk.

Care team in scrubs walking through a clinic corridor

35%less manual workflow time

One platform

The rest of the platform your mental health practice runs on

The same connected system handles the operational work that sits either side of billing.

Patient Intake

Digital intake, eligibility, and demographic capture before the visit.

Explore Patient Intake

Patient Scheduling

Smart calendars and resource scheduling across providers and locations.

Explore Patient Scheduling

Financial Clearance

Automated eligibility checks and prior authorization management.

Explore Financial Clearance

Charge Validation

Pre-claim scrubbing for coding, modifiers, and compliance accuracy.

Explore Charge Validation

Built for mental health

Follow one mental health patient from intake to payment

Eight stages, one record. Nothing is rekeyed between systems, so a detail captured at the front desk is still there when the claim goes out, and when the remittance comes back.

Walk the workflow with us

Frequently asked questions

Yes. Practice ledgers track customized self-pay structures, separate from insurance-backed billing.

New to revenue cycle terminology? Browse our healthcare RCM & billing glossary.

We Love Hearing From Our Users

Practices like yours, on what changed after moving to Unlimited Financials.

EXPLORE PRODUCTS GET A DEMO

★★★★★4.8/5

★★★★★5/5

“

I'd love to set up a call to talk about SCOA, and the success we've had with Unlimited Financials.

Sam Wheeler

CFO, SCOA

“

The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.

Ernelita Dacumos

Billing Manager, SHOM

“

Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.

Melissa Shook

Medical Biller, SHOM

“

I would recommend Unlimited Financials to other specialty practices.

Michelle Leandri

CEO, NEPA

“

We transitioned to Unlimited Financials in 2024... the team and platform are absolutely amazing.

Gina

Administrator, FOUR

“

We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.

Renee Bernacchi

Accounts Receivable Coordinator, COAS

“